phone fallacies

phone fallacies
  1. Let's say you have three phone lines, 555-8500, 555-8501 and 555-8793. If someone tries to call you on 555-8500, while you're talking on that line, she should get a busy signal, because the call encounters a "road block" at your local phone company's central office. However, if your phone company provides "hunting," the call will "hunt" for another "road" -- your next available line -- and reach you on 555-8501 or 555-8793. Some phone companies have other names for this service, such as ISG (Incoming Service Group), Roll-Over, Rotary, and Call Forward on Busy. They can do the same thing, but may have different prices, and might even be free. Many people think that their own multi-line phones or phone systems can provide hunting from one phone line to another; but it doesn't matter if you paid $50 or $5,000,000 for your phone gear: ONLY the phone company can do it. By the way, if you don't have hunting, a second caller can reach phone company voicemail, but not your own voicemail system.
  2. Some people think that a touch-tone phone is digital. It's not. It's analog.
  3. Some people think that during a power failure a rotary-dial phone will work but a touch-tone phone will not work. That's not true.
  4. Some people think that a rotary-dial phone will not work with VoIP service. Very often it will. It depends on the equipment installed by the phone-service provider.
  5. Some people think that older phones were made better than new phones. Some old phones were wonderful and some were junk. The same goes for new phones.
  6. Some people think that AT&T phones were better than phones made by other companies. Some were. Some were not.
  7. Some people think that cordless phones that operate on higher frequencies have longer range than phones that use lower frequencies. They're wrong. MORE.
  8. Some people think that they can buy an adapter that will let them plug a "business" phone like an AT&T Merlin into an ordinary single-line "residential" phone jack. They're wrong. It won't work.
  9. Some people think that that a straight handset cord is less likely to get twisted than a coiled cord, or that cords twist themselves. They're wrong. MORE.
  10. Some people think that there's no limit to the number of phones they can use. They're sort of wrong. In the United States, phone companies are only required to provide enough power to ring four "standard" phones. If you have cordless phones or a phone system that does not use phone company power to ring the phones, you can use more phones. Also, the voice volume will drop slightly with each additional phone that's "off-hook" at one time unless you are using a phone system with amplified conferencing.